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PROFESSIONAL AND STAFF SERVICES
Our
staff typically renders a minimum 50 to 80 person-hours of service for each
traditional funeral. These services include the availability and
work performed by our Funeral Directors and support staff on behalf of
the Client.
These services are provided on a 24-hour-per-day,
seven-day-per-week basis. The Funeral Directors and support staff
are available on all statutory holidays. We do not charge
additional fees for work performed after regular business hours or on
statutory holidays. The greatest cost in providing funeral
services is directly due to the fact we, unlike most privately owned
businesses, must be available at all times of the day and night.
There is not one single day in a year when there are less than two
staff members on-duty and on-call.
Further, our firm provides a 24-hour-per-day
emergency response service for the Coroner's Office. We are
responsible for the transfer of all remains in our operating
area. This means we respond to calls from: hospitals, nursing
homes, the Ontario Provincial Police, Coroners, Doctors and Fire Departments.
These services may also include: staffing, cleaning
and maintaining our facility and grounds; maintaining our fleet of
vehicles; staffing offices; and providing 24-hour-per-day,
seven-day-per-week telephone coverage and support staff availability.
Charges in this category may include the following:
- Licensed staff to arrange and co-ordinate all details
- Staff for visitation
- Documentation
- Professional embalming preparation
- Other preparation
FACILITIES AND EQUIPMENT
This
fee is levied for the use of our facilities including: parking areas,
areas open to the general public within our establishment; our
conference room; the casket selection room and cremation urns display
area.
The provision of these facilities is a legal
requirement in Ontario to enable our firm to operate as a funeral home
licensed to provide services to the general public.
Charges in this category may include:
- Visitation day facilities
- Funeral day facilities
- Use of preparation room
AUTOMOTIVE EQUIPMENT
These fees are for the use of each vehicle on a single occasion.
Charges is this category may include:
- Utility vehicle
- Use of lead/clergy vehicle
- Use of flower/pallbearer vehicle
- Use of funeral coach
INITIAL TRANSFER OF REMAINS
This
fee is levied in all cases. This fee includes the vehicle used to
transfer the remains to the funeral home from the place of death within
a 50 kilometre radius of the Town of Haileybury.
The charges includes staff, vehicle and any special equipment required to effect this transfer.
STATIONERY
This fee is applied to the stationery package selected by the family. We offer a wide selection of packages.
MERCHANDISE
This section is
specific to the casket that a family selects. Some of the other types of
merchandise you might find in these section of the funeral account are:
Burial Vaults, Cremation Urns, and upgraded Stationery packages. Again,
each is itemized based on your selection and a total
is itemized under the "Merchandise Selections."
CASH DISBURSEMENTS
Cash
Disbursements are as they imply. To aid families we serve, we
will cover third party expenses and place them on our account as a
convenience. Strict legislation ensures that these items are not
marked up and only the exact cost is included on the funeral
account. Typical cash disbursements may include:
- Newspaper and/or radio notices
- Clergy honorarium
- Organist stipend
- Cemetery fees
- Cremation fees
- Coroner's certificates as required
- Reception catering
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